Chris Munroe

Chris Munroe

About the Author:

Chris Munroe is the Vice President of AI Programs at Applause. With a background in Agile methodologies, test automation, quality assurance, and enterprise software. Chris has a demonstrated history of working in the information technology and services industry. Chris is one of Applause’s longest-tenured employees, having joined the company in 2012 in a sales engineering capacity. In his current role, Chris oversees Applause’s testing services and community. Prior to joining Applause, Chris worked as the Global Head of QA at BT Conferencing.

Articles by Chris Munroe

QA, testing, app developer, Dell, data scientist, testing, hands typing, app testing, GenAI

Rethinking AI Testing: Why Traditional QA Methods Fall Short

October 20, 2025

Traditional QA methods fall short when testing AI. Learn why AI requires a new approach focused on variability, real-world data, human-in-the-loop evaluation, and continuous red teaming to ensure trustworthy, reliable, and ethical AI systems.

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