Sumit Sinha, Author at stg-techstrongai-staging.kinsta.cloud

About the Author: Sumit Sinha

Sumit Sinha is Senior Director of Software Engineering at DIRECTV, where he leads customer experience and AI platform engineering. With over 16 years of experience in enterprise software and a passion for scaling intelligent systems, Sumit has spoken at CCW Vegas, reviewed for top academic conferences like AMCIS and ICIS, and is scheduled to speak at Genesys Xperience in September.

Articles by Sumit Sinha

adopt ai, ROI, SUSE, agentic ai, Camunda, AI, AI agents,

What Enterprise Leaders Get Wrong About Conversational AI (And How to Fix It)

December 19, 2025

Many conversational AI deployments fail due to rushed strategy, weak infrastructure, and unrealistic expectations. Learn the four biggest enterprise mistakes—and how to build AI that delivers real value.

Sumit Sinha

About the Author: Sumit Sinha

Articles by Sumit Sinha

What Enterprise Leaders Get Wrong About Conversational AI (And How to Fix It)

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